Since the release of our App Iyan 3d v1.0, we have always been worried about the User Interface and User Experience within the app. Every attempt to fix our UX failed in the past for a reason. Being one of the most complicated apps that we have ever developed, its tough to make user convenient in understanding objects in 3d space. We concluded UX is not our expertise and We are a bunch of passionate developers with experience and expertise in 3d rendering on mobile devices. So we decided to look for a UX expert who can help us.
Unfortunately, UX was not easy or cheap and most of our attempts did not help. I met a couple of people in the UX domain and it either totally ended up useless despite paying them, or it was too expensive for our company to go with at this point of time. So we kept hunting for UX experts with proven skills and affordable. Our hunt did not end up fruitful, until we met this person @Riley from France.
Riley and I got in touch through Twitter and Facebook page(User Experience 4 All). Initially, when Riley said he’s going to help us with UX for our app for free, I thought he was someone who is trying to become a UX expert and promote his page by doing free sessions. Because it was free, I didn’t do much background check on him to understand who he was. He gave us an appointment and we started from there. All we had to do was prepare our flow diagram about our app, which I honestly didn’t put much time on it. I was neither prepared much, nor did I take it serious. I didn’t even invite my colleagues for this meeting and was late for the session myself.
The session started with simple introductions on both the sides. He was cool, friendly and he straightly jumped into the session, after which I realized I made a big mistake in underestimating his expertise in UX. Initially was planned for 1 hour but before I realized it was 3 hours while we decided to stop at some point. He gave us wonderful ideas and pointed out many of our UX mistakes during the session and at every point, I really felt sorry for underestimating this gentleman and expert. On the whole, the session was worth more than what you can expect from those UX companies charging $10K USD. And he did not stop there, he said he’ll continue with another session in the coming weeks. But with all the points he gave us, we still have a month’s work before we could say our app is ready for another round of UX Expertise.
I would highly recommend UX4ALL for startups who cannot afford to have a UX expert in-house or hire one at their early stage. Thanks, Riley for the wonderful session and we wish to have more meetings in future.
Iyan 3d is going to have a big UX update and a simpler design in couple of months. We’ll share more information on this as we progress.